Service

Programme management and operational model

Managing large data programmes across the enterprise is complex. Industry research identifies that solutions are 70% dependent on aspects external to technology. Kinaesis expert programme managers will get your programme and organisation off to a winning start.

Kinaesis Wave
The Challenges

Many programmes will fail by focusing purely on technology delivery and operational milestones whilst ignoring data dependencies and delivery of real business outcomes. Only by coupling requirements, architecture, governance, and operating model will a programme achieve lasting benefits within an organisation.

There are many aspects of this that traditional programme management will fail to address. Good practice in each area does not necessarily make a successful joined up enterprise programme.

Internal staff can also find this hard to achieve as it often entails challenging the politics and make up of an organisation.

The Approach

Kinaesis, through our experience of successful programmes in many organisations, have developed a unique, industry-leading methodology focused around data and business capabilities. We have created a maturity model as part of the methodology that enables us to focus on the key criteria for success at our client organisations.

We leverage proven templates and best practice to get your programmes on track quickly to deliver real business value.

Case Study
Kinaesis helped us reach maturity in this space much sooner than we could have hoped to do internally.

Head of MI, Large Consumer Insurance Company

Their Problem

Our Client had recently been acquired by private equity and they were looking for a step change in performance, revenue growth and cost control. Their existing management information was fragmented and inconsistent causing considerable amounts of confusion and frustration amongst the senior executives.

The MI information that they received in the management information packs was contradicting the operational information that middle management and supervisors were using. New management needed to transform the business and they needed accurate and consistent information to work from.

The clients existing information management department were divided to work independently with their sponsors to produce the data they required and the solution was therefore fragmented and inconsistent. In addition to this they were using old technology which meant every report took many man hours to produce and there were many reports.

How We Helped

Kinesis's methodology and design patterns help our clients ascend the information maturity ladder quickly. Kinaesis are experts in high-performance data management and reporting ensuring that technology solutions actually deliver.

Kinaesis methodologies help clients to implement effective, working data governance and meta-data management strategies. We help our clients to build sustainable operating models with flexible, adaptable and highly performant data management and reporting technology.

We quickly assess our clients' information maturity, measure the benefits of increasing capabilities, set targets and develop a clear, focused action plan.

Key Victories

The client achieved many deliveries through its new architecture. A single version of the truth was established for their client data enabling them to better understand their behaviours. The customer lifecycle was connected up through sales and marketing to operations and finance to enable them to connect information throughout their business.

In one instance the new information provided enabled the business to identify £5M of additional revenue opportunity and cost savings paying for the investment many times over. The ability to create a single version of the truth through senior management and down into operations enabled the business to make more accurate and informed decisions leading to improved operating efficiency and more targeted customer initiatives.

The MI team was able to centralise their efforts into an improved and more operationally efficient architecture leading to a reduction in the number of reports and an ability to take on additional work.

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Simon Trewin
Simon Trewin
Head of Solutions Architecture
Other team members
Julian Naylor
Julian Naylor
COO
Phil Marsden
Phil Marsden
Head of Business Development
Allan Eyears
Allan Eyears
Head of Delivery

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